Refund and Returns Policy

Our refund and returns policy lasts 15 days. If 15 days have passed since your purchase, we can’t offer you a refund or exchange. To return your product, you should contact us on our Whatsapp.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with no missing pieces of the product. To complete your return, we require a receipt or proof of purchase.

There are certain situations where refunds and exchanges are granted:

Damaged in Transit
Lost by Courier
Incorrect Item Dispatched
Defective or Damaged Product

Refunds

Once your return is received and inspected, we will send you a message to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied through your bank account, within a week.

Late or missing refund amount

If you haven’t received a refund yet, first check your bank account again. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us on our Whatsapp.